For Medical Professionals
Based the Press Ganey Hospital Report (2010), which surveyed over 1700 hospitals, the top three priorities of patients are:
- Communication and empathy
- Being a part of treatment decisions
- Having one’s emotional needs taken care of while being hospitalized
The addition of a Child Life Specialist addresses these needs, as a Child Life Specialist acts as a knowledgeable and experienced mediator between doctors and patients.
According to the May 2014 issues of the American Academy of Pediatrics, "Child life services should be delivered as part of an integrated patient- and family-centered model of care and included as a quality indicator in the delivery of services for children and families in healthcare settings.”
By employing a patient-centered care, such as what a Child Life Specialist provides, studies have shown that medical practices, including hospitals and hospices, reap many financial benefits, including:
- Reduced length of patient stay
- Lower cost per case
- Decreased adverse events
- Higher employee retention rates
- Reduced operating costs
- Decreased malpractice claims
- Increased market share
The bottom line is that hospitals that employ Certified Child Life Specialists have the advantage over facilities that do not.
Contact Giggling Goat today to request our services at your practice.